Job Summary
We are seeking a skilled Network Administrator to join our team. The successful candidate will be responsible for supporting enterprise networks in a hybrid work environment.
Main Responsibilities
* Maintain and troubleshoot network infrastructure including switches, routers, wireless controllers/APs, and firewalls.
* Monitor network performance using tools such as PRTG, SolarWinds, or Meraki Dashboard; resolve incidents within SLA.
* Provide L1 support for LAN/WLAN/VPN connectivity, VoIP, and basic server access; escalate complex issues.
* Log and track tickets in the ITSM tool; contribute to root-cause analysis and knowledge base articles.
* Sustain security controls including access lists, MFA/VPN policies, least-privilege, and patch management.
* Assist with monitoring alerts from security tools (IDS/IPS, endpoint/AV) and participate in vulnerability remediation.
* Help maintain site-to-site and remote-access VPNs, SD-WAN policies, and inter-VLAN routing.
* Gain exposure to cloud networking (Azure/AWS VPCs/VNets, ExpressRoute/VPN gateways) and Microsoft 365 network dependencies.
* Produce and maintain network diagrams, configuration baselines, asset inventories, and change records.
* Foster adherence to ITIL-aligned change, incident, and problem management practices.
* Support on-site cut-overs, hardware swaps, and cabling patching in comms racks following safe work practices.
* Coordinate with vendors/service providers for new links, faults, and RMAs.
* Assist with backups of device configurations, firmware updates, and disaster recovery/business continuity test activities.
Requirements
* Strong understanding of network protocols, technologies, and best practices.
* Proficiency in Cisco/Meraki/Fortinet switch/router/Wireless controller/AP/firewall administration.
* Knowledge of network monitoring tools like PRTG, SolarWinds, or Meraki Dashboard.
* Awareness of IT service management frameworks like ITIL.
* Excellent communication, collaboration, and time management skills.
Benefits
* Certificate in CompTIA Network+
* Flexible work arrangements
Additional Information
* We offer a competitive salary package and opportunities for growth and professional development.
* Please note that we do not have any company-specific requirements or restrictions related to this position.