Help Desk Support
In this dynamic and fast-paced role, you will provide helpdesk support to local and remote locations in accordance with established policies and procedures.
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals. Coordinate repairs with appropriate vendors and solve key technical challenges.
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving issues.
Key Responsibilities:
* Troubleshoot and resolve hardware issues.
* Software installations & rollouts
* Maintenance and inventory management of hardware and peripherals
* Assisting with system & network administration tasks
Requirements:
As a successful applicant, you will work well in a small, collaborative team and possess excellent time management skills, complemented by:
* Experience in an IT Help Desk role and help desk software.
* Excellent verbal & written communication skills.
* Experience with Audiovisual setups.
* Sound understanding of Windows Server and Workstation operating systems.
* Sound understanding of Networking, and VM environments.
* Relevant certifications.
* An Australian driver's license and own vehicle.
What We Offer:
A dynamic environment with a company that promotes personal and professional development.
A rare opportunity to make a valued contribution each and every day.
A creative, highly energised workplace.
The support of a fun and friendly team.
Easy commute - no traffic.
Safe & secure free parking.
Work with great people.
Access to table tennis, pool, basketball & tennis court.
Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.