Telstra retail: full time customer service & sales consultant northland (preston)

Permanent

24 Sept 2025 11:59pm

Telstra Retail: Full Time Customer Service & Sales Consultant NORTHLAND

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

• Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
• 30% off Telstra services
• Continuous training from management, to keep enhancing your skills and helping you grow
• Telstra SIM card
• Exclusive discounts and offers across 240 brands and partners
• 16 weeks paid parental leave for primary and secondary carers

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

• You're able to easily build a connection with a variety of new and existing customers
• You can quickly develop customised solutions for customers
• You've got a drive to reach (and exceed) sales targets and KPIs
• You're hungry to learn and grow within the role (and beyond)
• You have experience in a customer‐facing role
• You love being in a fast‐paced, busy retail setting, where you can spin plates, while still providing excellent customer service

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.