Join to apply for the Key Account Manager role at IKEA
Join to apply for the Key Account Manager role at IKEA
Working at IKEA has its benefits and rewards:
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information
• Position type: Permanent, full-time (Hybrid)
• Internal job title: IKEA Business Key Account Leader
• Work location: Customer Service Centre(RCMP), Tempe NSW
• Working hours: 9:00am – 5:00pm Monday to Friday, (occasional after-hours to attend events)
• Pre-employment checks: the final candidate will be required to complete a pre-employment, which includes a National Police Check and Working with Children Check (WWCC).
• Mobility: a valid driver's license is required for customer visits, trade shows and other events.
As Key Account Manager you are or have:
• Proven experience in key account management or senior business development, ideally in B2B environments.
• A track record of managing large-scale client relationships and delivering tailored solutions that drive mutual success.
• Strong commercial acumen and the ability to navigate negotiations, influence stakeholders, and close high-impact deals.
• Excellent communication and presentation skills, with the ability to engage confidently at all levels of the business.
• A collaborative spirit and the ability to work cross-functionally with internal teams to deliver outstanding results.
• Motivated by increasing customer value and thinking customer first, ensuring every solution is aligned and exceeds their vision.
ABOUT THIS WORK AREA
As a Key Account Manager, you'll be the driving force behind some of our most significant business relationships. Your responsibilities will include, but are not limited to:
• Lead the acquisition and growth of key business clients by targeting corporate sectors with office solution needs, while also building long-term partnerships across key industries such as hospitality, early childhood education & care services, residential development, and commercial real estate.
• Manage high-value client portfolios, understanding their unique needs and delivering tailored furnishing solutions that align with their vision and our brand.
• Respond to major project tenders, Request for Proposal (RFPs) with compelling, competitive proposals, collaborating with internal teams to deliver end-to-end solutions that include products, services, and design.
• Negotiate commercial terms and close deals that balance customer needs with business goals, ensuring seamless execution and ongoing satisfaction.
• Represent IKEA at trade shows and industry events, staying connected to market trends and identifying new opportunities for growth.
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
We need people like you
At IKEA, work is so much more than a job. Come join us
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
Retail
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