Overview
* Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
* Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
* Escalates complex problems to other resolver teams or vendors.
* Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
* Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.
Qualifications
* Requirement is Australian Citizen
* Being able to hold and maintain an NV1 clearance
Equal Opportunity and Local Practices
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, please contact. US job seekers can find more information about Unisys' EEO commitment.
#J-18808-Ljbffr