Account Management Opportunity
We are seeking a highly skilled and experienced Account Manager to join our team. In this role, you will play a pivotal part in implementing client-focused strategies across a diverse portfolio of medium to large accounts.
Your primary focus will be on delivering exceptional customer service while consistently achieving revenue targets. You will manage client accounts end-to-end, support senior colleagues, and mentor junior colleagues, including account executives and assistants.
You will enjoy:
* A diverse client portfolio with exciting challenges and opportunities for growth.
* A comprehensive training and development program designed to help you succeed in your role.
* A professional environment that supports your career progression within our organization.
* A collaborative team with energetic and supportive colleagues.
* A healthy work-life balance that allows you to achieve your personal and professional goals.
We count on you to:
* Consistently meet agreed service standards and build long-term relationships with key client decision-makers.
* Proactively manage all aspects of account management and service delivery, ensuring client needs are identified and met.
* Implement effective account retention and defense strategies.
* Maintain awareness of complex claim-related matters and assist colleagues in negotiating equitable settlements.
* Stay informed about major classes of General insurance and relevant legislation, ensuring compliance and knowledge of new developments.
What you need to have:
* A Tier 1 qualification or equivalent experience.
* At least 5 years of experience in insurance broking or underwriting.
* Proven experience managing a portfolio of large commercial and corporate accounts.
* Strong commercial acumen and excellent client service skills, delivering technical, administrative, and consulting support.
What makes you stand out?
* A strong desire to advance your career towards becoming a senior leader.
* The ability to service clients professionally and in a timely manner.
* A creative mindset capable of thinking outside the box to offer tailored solutions to client needs.