Operations Executive | Full-Time | Brisbane
Brisbane, Queensland, Australia
This role reports to the Operations Team Manager and will effectively oversee all aspects of Back of House, including coordination of Merchandising, Customer Service and Client Services roles.
In return, you will earn a competitive salary, career development opportunities, training programs and employee discounts.
Responsibilities
* Inventory management, including stock control, cycle count accuracy, shrinkage and ensuring appropriate assortment and model stock levels
* Supervise and coordinate all aspects of customer service relating to customer repairs, servicing orders, and any post‐sale offerings
* Supervise and coordinate all aspects of client services including customer telephone enquiries, stock availability and any other post‐sale offerings
* Oversee all receiving and shipping functions, including liaising with transportation, freight forwarders, Australian Customs, clearing/customs agents etc. to ensure local compliance
* Partner with store management to ensure all back‐of‐house processes and systems support required service standards
* Manage, coach, develop and train staff
Qualifications
* Tertiary Certificate or equivalent life / work experience
* Minimum three years retail stock management/inventory control preferably within the jewelry industry
* Problem‐solving ability
* Excellent communication skills – verbal and written
* Strong interpersonal skills
* Proven multi‐tasking experience with an ability to meet deadlines
* Advanced skills in MS Word, Excel and MIPS
* Flexible working availability, including evenings, weekends and public holidays
Job Info
* Job Identification 62977
* Job Category Retail
* Posting Date 04/23/2026, 02:02 AM
* Location Brisbane Retail
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