Bayside Health
Permanent Full Time Position (80hrs per f/n) + monthly ADO.
Grade 3 Administrator located at Melbourne Sexual Health Centre.
Great Staff benefits: 5 Weeks Annual Leave & Salary Packaging.
Overview
The Client Services Coordinator is central to the effective operation of administrative and clinical services at MSHC. The Coordinator manages and supervises administrative services provision for two specialised clinics and is responsible for managing medical records in line with all relevant guidelines. Responsibilities include site‐wide security access control, payroll for business support staff, clinical and non‐clinical supply chain and resourcing, and acting as the point of contact for contractors and trades attending for facility maintenance and management.
Duties
* Demonstrated leadership, problem solving and time management skills
* Ability to be flexible, identify priorities, and troubleshoot for positive outcomes
* Well‐developed time management skills
* Demonstrated capacity to quickly learn new computer systems
* Sensitivity to issues surrounding sexually transmissible infections including HIV/AIDS
* Understanding of Victorian Public Records legislation and how to apply in the workplace
* Thorough understanding of and commitment to the principles of privacy and confidentiality
* Capacity to operate effectively in a changing organisational environment
* Demonstrated ability to deal empathetically with clients from varied backgrounds
* Possess open‐minded, non‐judgemental and flexible attitude
* Demonstrated ability to communicate effectively to staff and clients alike
* High level attention to detail
Skills & Experience
* Proven experience in managing a team
* Experience in face‐to‐face client/patient/customer service and knowledge of best‐practice customer service
* Demonstrated experience of dynamic self‐directed teamwork and driving change
* Experience in providing non‐clinical Client Services in a highly sensitive, confidential and complex environment
* Experience in medical records administration including creation, archiving, tracking and destruction
* Proven computer literacy across the Windows platform
* Proven ability with payroll and rostering
* Proven ability to communicate effectively with a diverse range of clients and peers
Benefits
* Salary packaging & novated leasing through Maxxia
* Onsite car & bike parking opportunities, deducted pre‐tax *subject to availability
* Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
* Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre‐tax memberships)
* Childcare services at The Alfred managed by KU Children's Services
Equity, Diversity and Inclusion
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
Vaccination Requirement
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles are required to be vaccinated against influenza or hold an acceptable medical exemption.
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