About the Brand: This boutique fashion retailer is celebrated for its effortless style, feminine aesthetic and thoughtfully curated collections. With a strong presence across New Zealand and an expanding footprint in Australia, the brand is recognised for delivering a personalised, high-touch in-store experience that keeps customers coming back. Your New Role: As Assistant Manager, you’ll work closely with the Store Manager to support the daily operations of a beautifully presented boutique store. You’ll play a key role in leading the team from the front, driving sales performance and creating an inspiring customer experience. This is a hands-on leadership opportunity where you’ll combine styling, customer engagement and operational support while helping to build a positive and high-performing team culture. What You’ll Be Responsible For: Supporting the Store Manager in leading, coaching and developing the team Driving store performance and achieving KPIs including conversion, ATV, UPT and VIP sign-ups Delivering exceptional customer service through personalised styling and relationship building Leading by example on the shop floor to create a premium boutique experience Assisting with rostering, wage management and daily store operations Supporting team training, development and performance feedback Maintaining high standards across store presentation and customer experience Helping foster a positive, motivated and engaged team culture The Experience Checklist: Previous experience as an Assistant Manager or senior retail leader A background in boutique, premium or service-led retail environments Proven ability to achieve sales targets and support KPI performance Experience coaching and motivating team members Passion for styling, customer relationships and elevated service Strong organisational and operational skills A hands-on leadership style with confidence on the shop floor Adaptable, resilient and excited by growth opportunities What’s Next? If this sounds like your next move, Apply Now. Alternatively, reach out to Samantha for a confidential discussion on 61 0449 808 028 or email samanthag@rwr.net.au