Customer Service (200193452) Epping, Melbourne, AustraliaGreat role for someone starting or building their admin/customer service careerAre you looking to kick-start your career in a supportive and fast-paced office environment?
Our client is seeking an enthusiastic and reliable Customer Service Assistant to join their friendly team in Epping.This full-time permanent role offers a fantastic entry point into a broad, dynamic business.
You'll be the first point of contact for customers and play a vital role in keeping operations running smoothly by supporting various teams across the business – from admin to warehouse and sales.Your Key Responsibilities Will Include:Handling customer enquiries via phone, email, and face-to-faceEntering customer orders and invoices accurately and efficientlyMonitoring and supporting online ordering platformsGreeting and assisting visitors at receptionManaging calendars, scheduling appointments, and taking messagesCoordinating incoming and outgoing mail and daily postageTyping correspondence, filing, and archiving documentsDelivering outstanding customer service to both internal and external stakeholdersProviding general administrative support to office, sales, and warehouse teamsWhat You'll Bring to the Role:Some experience in administration, retail, hospitality, or customer service is highly regarded (but not essential)A friendly, can-do attitude and willingness to learnStrong communication skills and a professional phone mannerAbility to work in a fast-paced environment, multitask, and stay organisedGood attention to detail and a proactive mindsetConfidence using Microsoft Office and learning new systemsWhy You'll Love This Role:Work in a welcoming, collaborative environmentExposure to multiple areas of the business – a great foundation for future career growthInclusive and diverse workplace that values people and potentialConvenient location with on-site parking availableApply NowIf you're ready to take the next step in your career and be part of a team that values enthusiasm, reliability, and great service – we'd love to hear from you.
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