Facilities Coordinator Crown Equipment, Smithfield, NSW, AU
About the Role
We are seeking a highly organised and proactive Facilities Coordinator to join our team. This is a 12 month Maternity Leave Contract role. You will be responsible for ensuring the Facilities helpdesk operates efficiently and that all requests are managed, tracked, and resolved in a timely manner.
You will act as a key point of coordination between internal teams, contractors, and stakeholders, ensuring clear communication and a high standard of service delivery across all facilities‐related activities.
Key Responsibilities
* Manage and maintain the Facilities helpdesk register, ensuring all requests are logged, tracked, and updated daily.
* Coordinate and delegate requests to internal maintenance teams or external contractors as required.
* Provide regular updates to requestors, ensuring clear and consistent communication throughout the lifecycle of each task.
* Process invoices in line with approved quotes and ensure accurate coding.
* Raise purchase orders for approved works and services.
* Prepare CapEx appropriations for works exceeding $1,000, including maintaining relevant asset records and documentation.
* Maintain organised filing systems in line with current lease documentation and location requirements.
* Support a high level of customer satisfaction through responsive and effective service delivery.
* Coordinate maintenance activities through effective scheduling, communication, and tracking.
* Ensure contractor documentation is up-to-date, including insurances, SWMS, site inductions and licences.
* Conduct regular cleaning and maintenance inspections of Crown premises and log findings on the Facilities Helpdesk and notify the responsible contractor.
* Manage mailroom tasks, including sorting mail, franking envelopes, delivery of mail and packages, arranging courier pickups, stocktake and purchasing of consumables.
* Assist with security tasks, including creating, modifying and cancelling access cards for employees, maintain key register, and being point of contact for security provider for security issues.
* Maintain and update the lease documentation database.
* Assist with the lease renewal process for leased sites, including arranging lease renewal form documents to be sent to key stakeholders.
* Assist with purchasing and stocktake of stationary and kitchen supplies for the building.
* Assist with purchasing and organising for events.
* Provide assistance in preparing rooms for meetings and conferences.
Skills & Experience
* An adequate understanding of key facilities terms and definitions.
* Strong knowledge of Excel
* Excellent verbal and written communication skills.
* Project or Coordination experience is required.
Benefits
* A benefits program which gives you access to discounts and cashback from over 400 retailers nationwide.
* Access to a health and wellbeing platform which supports your mental, physical and financial goals.
* Corporate Rates for Private Health Insurance.
* An inclusive working environment.
* An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
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