Director of Store Operations
As a Director of Store Operations, you will be responsible for overseeing all aspects of store operations to ensure seamless execution and adherence to brand standards. This is an exceptional opportunity to join our team and contribute to the success of our flagship store.
Job Responsibilities:
* Strategy Development: Translate business objectives into actionable store strategies, driving growth through innovation and maximising profitability through P&L management, inventory optimisation, and impactful visual merchandising.
* Leadership: Cultivate a high-performing team, empowering them to deliver an elevated client experience and exceed sales targets. Foster a culture of excellence, with a focus on customer satisfaction and employee development.
* Operational Excellence: Oversee all aspects of store operations, ensuring seamless execution and adherence to brand standards. Identify areas for improvement and implement initiatives to drive efficiency and productivity.
* Client Experience: Ensure our flagship store offers an immersive and unforgettable experience, cultivating lasting relationships and brand loyalty. Develop and implement strategies to enhance the client experience, including events, promotions, and in-store experiences.
Requirements:
* Leadership Experience: Extensive leadership experience managing a large team (50+) in a luxury retail environment.
* Performance and Profitability: Proven success in driving performance and profitability within a commercially demanding environment.
* Communication Skills: Exceptional interpersonal and communication skills, with the ability to thrive under pressure.
* Clienteling: A passion for clienteling, with a strong track record in instilling a client-centric approach within a team.
Benefits:
This role offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking to make a meaningful contribution to our team, we encourage you to apply.
Our ideal candidate is a strategic thinker with excellent leadership and communication skills. They must have a proven track record in driving performance and profitability, and be passionate about delivering exceptional client experiences.