About Bright Food Asia Pacific
Bright Food Asia Pacific is a leading company that packs and markets a wide range of fruit from over 120 growers in the horticultural regions of Sunraysia, Riverland, and Riverina to destinations worldwide.
Job Role
The successful candidate will be responsible for managing packed stock and consigning products to supermarkets under the supervision of the Sales Manager. The role offers opportunities for training and professional growth within the sales and marketing team.
Innovative Work Environment
* We value creativity and initiative in our work culture.
* Our service recognition programs reward dedication and hard work.
* Ongoing training and professional development opportunities are available for career advancement.
* Employee benefits include discounts, benefits programs, and novated leasing options.
* We provide access to an Employee Assistance Program (EAP), offering up to three psychologist sessions annually for employees or their immediate family members.
Key Responsibilities
1. Allocate packed stock to orders using our inventory system.
2. Liaise with transport providers to ensure timely delivery of orders.
3. Monitor the age of all packed stock and collaborate with the marketing team to minimize aged stock in cool storage.
4. Receive and administer product quality complaints in accordance with our claims policy.
5. Support the team in developing a market image and brand strategy.
6. Interact with the grower services team to understand the importance of good orchard practices and the relationship between packers and growers.
7. Understand and adhere to our quality standards for packing fruit for export and domestic markets in a world-class establishment.
Required Skills and Experience
* A genuine commitment to providing high-quality customer service to internal and external stakeholders, while maintaining confidentiality.
* The ability to meet deadlines without compromising close attention to detail and accuracy.
* Solid customer focus with exceptional verbal and written communication skills.
* Excellent data entry skills and competence in MS Word, Excel, Outlook.
* Well-developed problem-solving skills.
* Excellent interpersonal skills and a positive attitude towards working in a diverse team.
* A strong work ethic with a focus on results, willingness to learn, and take on additional responsibilities over time.
* The ability to adapt to repetitive tasks and changing priorities.
* A willingness to accept and act on constructive feedback to excel in your role.