Credit Management Specialist Role
As a key member of our team, you will play a crucial role in supporting our credit management function. Your primary objective will be to drive compliant practices that maximize cash flow, minimize bad debt, and enhance customer engagement.
* You will lead by example through hands-on involvement in operational tasks during peak times, demonstrating exceptional leadership and professionalism.
* As a subject matter expert, you will coach and develop team members, conduct quality assurance, and contribute to project initiatives, including system testing.
* You will serve as a central point of contact for internal stakeholders, providing expert guidance on customer-related matters.
* Key responsibilities include:
o Supporting and engaging team members to foster strong relationships and a collaborative team environment.
o Providing leadership and coaching to team members to improve performance and growth.
o Managing daily operations and escalations to ensure smooth daily operations.
o Analyzing data to identify trends and improvement opportunities.
o Leading continuous improvement initiatives to critically assess and improve processes and procedures.
This is an exciting opportunity to join a dynamic team and make a meaningful contribution to our organization's success.
The ideal candidate will possess the following skills and qualifications:
* Leadership potential and passion for development.
* Extensive credit management expertise, ideally within the energy industry.
* Coaching and training proficiency.
* Strong relationship-building skills.
* Excellent communication and interpersonal abilities.
* Proactive problem-solving capabilities.
Our organization offers a comprehensive benefits package, including:
* A competitive remuneration package.
* A flexible work environment that balances work and home life.
* The opportunity to work with a talented team of professionals.
* The chance to make a meaningful contribution to our organization's success.
Our organization is committed to creating a workplace culture that values diversity, inclusion, and employee well-being.