Overview
As one of our Field Service Technicians, each day will not look the same! Using your company fleet vehicle and provided tools, you will visit various customer sites to ensure onsite resolutions for our customers. You will provide outstanding support and technical expertise and will be focused on delivering excellent service to our customers in your assigned territory.
Responsibilities
* Diagnose and Repair Self Check Out (SCO), Point of Sale (POS) Machines and other Voiyx products for our customers
* Parts management and organisation
* Continuous training online and in classrooms
* Work autonomously in the field and office
* May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1-20 kg); bending/squatting, walking/standing or sitting for prolonged periods
* Some interstate travel may be required
Basic Qualifications
* Must have PCB hardware repair experience
* Minimum of 1+ years of PCB hardware repair experience
* Exposure to software uploads
* Basic familiarity with software uploads is required
Preferred Qualifications
* Electro-mechanical device repair and aptitude
* Previous experience with Self-Serve Checkout repairs or install
To be successful for this role, you must have
* Passion for new technology
* Willing to travel and complete service calls as assigned
* Able to work autonomously, professionally and be an excellent communicator
* Valid Australia State Driver's license
* Fully COVID vaccinated
* Experience with electromechanical equipment
* High attention to detail
* A valid Permanent Residence or Citizenship
* Be located in Australia and able to commence work within a Non-Standard Days (Saturday/Sunday)
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