About NPS
As one of AFR's Top 100 Fastest Growing Companies and a dual winner of the Victorian Training Awards for Apprenticeship Development (2022 & 2023), New Plumbing Solutions (NPS) is growing nationally across plumbing, maintenance, civil, water operations and digital metering services. From humble beginnings, NPS has grown into a national business with approximately 300 employees supporting industry, government and water authorities across Australia. Our people and culture are a key part of our success. We are progressive, responsive, work as a team and value our people, customers and communities.
About The Role
We are looking for an experienced and commercially minded Talent Acquisition Business Partner to join our growing People team based in Northcote. This is not a traditional recruiter role. This position supports mobilisation, workforce scalability and operational growth across NPS. You will partner with operational leaders and lead end-to-end recruitment across blue-collar and white-collar workforces while helping shape talent pipelines, workforce planning and hiring capability as the business expands nationally. You will thrive in a fast-paced environment where priorities shift quickly and your ability to balance speed, quality and operational outcomes makes an impact.
What You'll Be Doing
The day-to-day focus is attracting, screening and shortlisting high-quality talent across our operational and field-based workforce. You will leverage multiple sourcing channels, proactive talent approaches and AI-enabled recruitment technology to support efficient high-volume screening, while maintaining a human-centered candidate experience. This role requires strong judgement, relationship-building and stakeholder engagement skills, including directly engaging candidates to assess alignment, capability and cultural fit for NPS. Employee referrals remain a strong talent source for NPS.
You Will Also
* Manage end-to-end recruitment across a broad range of operational and corporate roles (plumbers, meter techs, schedulers, contract managers, etc.)
* Manage approximately 15–30 open roles at any given time (volume depends on mobilisation of new contracts/packages)
* Support workforce mobilisation and ramp-up activities across regions and divisions
* Build proactive talent pipelines for critical and hard-to-fill roles
* Partner with leaders on workforce planning, hiring strategy and recruitment market insights
* Coach hiring managers on recruitment best practice and candidate assessment
* Support initiatives focused on quality of hire, retention and onboarding
* Leverage sourcing tools, talent insights and AI-enabled recruitment technology
* Drive a positive, engaging and professional candidate experience
* Support talent-related projects including EVP, employer branding and process improvement initiatives
About You
You are a proactive and adaptable Talent professional who enjoys partnering closely with the business and operating in high-growth environments. You are responsive, open and honest in your communication and understand the importance of excellent service delivery.
You Will Ideally Bring
* Experience recruiting across both blue-collar and white-collar roles (preferably with exposure to a mobilisation environment)
* Exposure to high-volume and/or hard-to-fill operational recruitment
* Strong stakeholder management and relationship-building capability
* Experience working in fast-paced, evolving environments
* A commercially minded and solutions-focused approach
* Confidence sourcing passive candidates and building talent pipelines
* Strong organisational skills and ability to manage competing priorities
* Experience using ATS/HRIS platforms (Employment Hero advantageous)
* Proactive and resilient to the ups and downs of recruitment
Most importantly, you genuinely care about people, candidate experience and building strong teams.
Why Join NPS?
NPS is proud of our culture and values. In 2025, we achieved a 90% employee engagement score, with our people staying because of the supportive teams and strong sense of connection. We value our people and celebrate them through awards, newsletters and toolbox talks that bring field teams together. Our goal is to ensure every team member feels supported, connected and safe. You will join a team that genuinely cares and supports each other. We lead with high trust and autonomy while providing guidance, direction and support. Your work will be recognised and have a real impact on shaping NPS's future.
What else?
* Join a fast-growing national organisation with career growth opportunities
* Be part of a collaborative and down-to-earth culture
* Work closely with operational leaders and influence real business outcomes
* Help shape recruitment, workforce planning and talent initiatives as the business scales
* Northcote office with hybrid options and autonomy
* Supportive leadership team that values ideas, initiative and continuous improvement
If you are looking for an opportunity to make an impact in a growing business where no two days are the same, we'd love to hear from you. NPS is committed to equal employment opportunities and embraces diversity. We welcome applicants from all backgrounds and encourage women to apply. We use AI two-way interviews as part of the process; however, there are multiple human touchpoints throughout. Visit www.newplumbing.com.au to learn more or click Apply.
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