Overview
Job Req ID: Home Affairs-
Location: ACT; NSW; NT; QLD; SA; TAS; VIC; WA
Employment Type: Ongoing (Permanent), Full time / Part-time
Classification: APS Level 5 - $84,228.00 and $91,809.00 plus 15.4% super (part time pro-rata)
Contact Officer: Immigration Workforce Coordination at
Office Arrangements: Flexible; Hybrid - Adaptable working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
Applications close on 30/06/2026 at 11:59pm AEST (midnight) - Late applications will not be accepted.
About our opportunity
Please note, this register is only open to ongoing Australian Public Service employees at the APS5 classification. This register may be used to fill vacancies within the Immigration Group over the next 12 months.
About our team
Immigration Group is responsible for administering Australia\'s Permanent and Temporary Migration Programs, people smuggling policy and implementation, and the Refugee and Humanitarian Program and Settlement Programs.
The Group delivers status resolution in detention and the community, and manages the Department\'s client facing services and information services. It also provides policy advice on national impacts of migration, citizenship, people mobility, and delivers citizenship, social cohesion and multicultural programs.
Please visit our website for more information about the Department of Home Affairs or Australian Border Force.
Our ideal candidate
You must already be an APS5 in the Australian Public Service employed in an ongoing role to apply for this position.
Our ideal candidate will be a team player who enjoys working in a dynamic and evolving workplace.
You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations.
You must be able to positively contribute in a team environment, displaying integrity and high ethical standards.
You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence.
You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes. You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.
Duties and responsibilities
You must already be an APS5 in the Australian Public Service employed in an ongoing role to apply for this position. You will transfer at the APS5 from your current Department to the Department of Home Affairs, Immigration Group.
You will typically work in one of the following roles:
- Visa and Citizenship Decision Makers
- Administrative Support Officers
- Program Advice and Support Officers
- Customer Support Officers, Call Centre Officers and Client Liaison Officers
Each role describes tasks such as processing visa and citizenship applications, record keeping, responding to clients, data entry, inquiries, and providing routine advice in line with policies and procedures.
Additional information
You must already be an APS5 in the Australian Public Service employed in an ongoing role to apply for this position.
More information on section 26 transfers can be found here: Employee movement between APS agencies | Australian Public Service Commission (apsc.gov.au)
How to apply
Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 30/06/2026 at 11:59pm (midnight) AEST – Late applications will not be accepted.
As part of your application you will be required to prepare and submit a one-page applicant response document including specific examples outlining how your experience, skills and qualifications make you a good fit for the Immigration Group.
Applicant response documents must be a minimum 11pt font in MS Word or PDF format, include your full name and the Requisition Number – in the document footer.
Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.
Eligibility
You must already be an APS5 in the Australian Public Service employed in an ongoing role to apply for this position.
To be eligible for the position you must be an Australian Citizen.
The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
- ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
- Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.
Diversity and inclusion
The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: RecruitAbility
Technical assistance
For technical enquiries please call or email for assistance:
- Email:
- Phone: (within Australia) or +61 (outside of Australia)
Please include any applicable screen captures, a response will be provided during business hours.
Notes
The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.
The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.
Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at homeaffairs.gov.au/about-us/careers
Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.
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