Job Title
A luxury automobile enthusiast is sought after to discreetly assess customer experiences and provide critical feedback that helps brands refine their services. This involves stepping into the world of luxury to evaluate online or in-store interactions with sales associates, observing carefully to note various aspects of the shopping experience.
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About the Role
* Evaluate customer experiences in luxury automotive settings
* Assess quality of service provided by sales associates
* Provide unbiased, honest feedback on retail environments and customer service
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Requirements
Must be 18 years of age or older
* Good understanding of the automobile industry
* Passionate about automobiles and improving customer service and retail environments
* Enjoy interacting with people
* Has a keen eye for discreetly observing and noting various aspects of your shopping experience
* Willingness to adapt to varying assignment types and industries
* Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
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Benefits
This is a freelance, project-based position offering flexible working hours.