We are seeking a skilled and customer-focused retail professional to join our team as a Customer Service Associate.
About the Role
The successful candidate will be responsible for providing exceptional customer service, maintaining store presentation, achieving sales targets, and ensuring a safe working environment.
This is an exciting opportunity to join a dynamic team and contribute to the success of our business.
Key Responsibilities
* Provide excellent customer service by assisting customers with their queries and resolving any issues in a timely and professional manner.
* Maintain store presentation by adhering to visual merchandising standards and ensuring the store is clean and tidy at all times.
* Achieve sales targets by effectively promoting products and services to customers and identifying opportunities to increase sales.
* Ensure a safe working environment by following safety procedures and reporting any hazards or incidents to management.
Requirements
To be successful in this role, you will need:
* Previous experience in a retail environment, preferably in a customer-facing role.
* Strong communication skills, both written and verbal, to effectively interact with customers and colleagues.
* Ability to work well under pressure and meet deadlines while maintaining a high level of productivity.
* Basic math skills to handle cash transactions and manage inventory accurately.
What We Offer
We offer a competitive salary package, including:
* Employee discounts on products and services.
* Opportunities for career advancement within our company.
* A supportive team environment with regular training and development programs.
About Us
We are a leading retailer with a strong commitment to customer satisfaction and employee development. Our company values include integrity, respect, and teamwork, which guide our decision-making and interactions with customers and colleagues alike.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.