Job Title
A Retail Supervisor will be responsible for supporting the store's senior leadership team, ensuring smooth operations in their designated department, and leading by example to inspire and motivate their team.
The ideal candidate will have previous experience supervising a team in a fast-paced environment, excellent communication skills, and a genuine passion for retail and customer service.
About the Role:
* Lead by example, demonstrating best service practices and providing friendly and helpful advice to customers
* Coach the team through guidance on appropriate service behaviors
* Help onboard and train new team members by providing training and induction support
* Ensure all merchandising meets business requirements
* Manage and coordinate stock effectively
Key Responsibilities:
* Ability to guide, support, coach, and provide feedback to bring out the best in your team
* Results-driven and a team player
* Approachable and confident, creating positive experiences when interacting with customers
* Eagerness and ongoing enthusiasm to learn about new products
* Flexibility to work morning/day/evening shifts Monday - Sunday
What We Offer:
* Team discounts at various retailers
* Free standard membership
* Access to over 100 exclusive benefits
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts, discounted food and drinks
Application Process:
1. Submit an application
2. Complete an online chat interview (20 minutes)
3. If successful, next step includes an online video interview (15 minutes)
4. If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes)