La Belle Miette, Melbourne's macaron, chocolate and French tea specialist patisserie, is seeking a sales, office and fulfilment assistant to work primarily in our Richmond office (and occasionally in our Collins Street store).
We specialise in small delights. As a sales assistant, you help create the beautiful experience of visiting our patisseries, providing exceptional customer service to ensure needs are met and expectations exceeded. You should be excited to learn about the ingredients, techniques and flavours so that you can speak knowledgeably with customers who may be making seeking your advice for wedding and event favours and catering, corporate gifting, or smaller gift purchases.
**Key Qualifications**
- Ability to deliver a great customer experience
- Attention to detail, accuracy and a visual eye
- Be highly organised, able to multi-task and prioritise tasks and projects
- Be a _do-er_:an all rounder who likes to get things done across a range of different tasks
- High initiative/proactivity, ability to work independently
**In** **Summary**
- Great opportunity to work in a speciality luxury food business with premium clientele
- Small highly committed and supportive team within a vibrant business
- Part-time, casual or full time positions available
**A little about La Belle Miette**
La Belle Miette (meaning the “beautiful crumb” or “beautiful small thing”) is a passion for macarons and French taste more generally. We specialise in small delights - macarons, chocolate bonbons, and the largest range in Australia of tea from Mariage Frères, the leading tea house of Paris. The detail and attention inherent in our products is congruent with a range of elements that the company strives to deliver in all areas of the customer experience.
Founders Maylynn and Hugh lead a devoted team in continuing to grow, develop and evolve the company.
The role is primarily to work at our Richmond store and office, which runs alongside our production kitchen. We also have salons in Melbourne, Chadstone, Sydney and Canberra.
**About You**
- Exceptional customer service skills
- Organised and able to prioritise tasks
- Positive communication skills
- Keen to learn and develop in the role
- Outstanding sense of style
- Love working as part of a small cohesive team
- High initiative/proactivity
- Able to work independently and eager to do hands-on work when required
- Positive can-do attitude
- Able to work a minimum of 2 full days per week, ideally more.
- Could suit a current tertiary student or recent graduate
**Job Types**: Full-time, Part-time, Casual
Part-time hours: 15 - 30 per week
**Salary**: $29.23 - $32.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Penalty rates
COVID-19 considerations:
We are covered by the Authorised Worker vaccine mandate in Victoria.
Ability to commute/relocate:
- Richmond, VIC 3121: Reliably commute or planning to relocate before starting work (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
📌 Sales and Office Assistant -patisserie
🏢 La Belle Miette
📍 Richmond