Lead with Presence and Visibility
Rydges South Bank Brisbane is a hotel in the heart of Brisbane's arts and entertainment precinct, offering a variety of rooms and suites with state-of-the-art features and amenities. The ideal candidate will be the chief host, brand ambassador, experience-creator, and Daymaker of this property.
* Align all operations with EVT's Vision, Goals, Purpose and Values
* Lead a high-performing team culture focused on engagement, development and retention
* Deliver exceptional customer service and elevate guest experiences
* Drive revenue growth ahead of market, with a focus on rooms and occupancy
* Maximise profitability through cost control and strategic pricing
* Champion innovation in revenue generation and cost-saving initiatives
* Apply strategic sales leadership across customer acquisition and management
* Ensure robust internal controls for financial, stock and security management
* Interpret and act on budgets, forecasts and P&L reports
* Build strong relationships with customers, owners, suppliers, community and the EVT Group
* Respond proactively to feedback across digital and in-person channels
* Uphold EVT's Code of Ethics, CSR commitments and Work Health & Safety standards
Key Responsibilities include aligning operations with EVT's vision, leading a high-performing team culture, delivering exceptional customer service, driving revenue growth, maximising profitability, championing innovation, applying strategic sales leadership, ensuring robust internal controls, interpreting and acting on budgets, forecasts and P&L reports, building strong relationships, responding proactively to feedback, and upholding EVT's code of ethics, CSR commitments and work health and safety standards.
Experience Required
* Proven experience as a General Manager in the hotel or hospitality industry
* Strong commercial acumen and entrepreneurial mindset
* Exceptional leadership and team development capabilities
* Deep understanding of financial management and operational excellenceAbility to innovate, influence and drive change
* Passion for creating memorable guest experiences and building community
The successful candidate will have proven experience as a General Manager in the hotel or hospitality industry, strong commercial acumen and entrepreneurial mindset, exceptional leadership and team development capabilities, deep understanding of financial management and operational excellence, ability to innovate, influence and drive change, passion for creating memorable guest experiences and building community.
This role offers incredible team member discounts, 50% off stays at EVT hotels, $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more, awesome winter and summer savings and discounts at Thredbo, rapid career growth opportunities through our EVT network, local community involvement, volunteering and charitable giving, and the chance to join Australia and NZ's largest and most diverse experiences company.