Opportunity
As an Experienced Commissioning & Service Engineer at Hitachi Ltd, you will provide expert technical support, maintenance, and troubleshooting for complex Hitachi products and systems directly at customer sites, ensuring optimal performance and customer satisfaction.
How you'll make an impact
* You will perform installation, commissioning, preventative maintenance, and repair of Hitachi equipment and systems, diagnosing and resolving technical issues on‐site using advanced troubleshooting techniques and diagnostic tools.
* You will conduct system upgrades, modifications, and enhancements as required, ensuring minimal disruption to customer operations, and provide technical guidance and training to customer personnel.
* You will document all service activities accurately, including problem descriptions, resolutions, parts used, time spent, and collaborate with internal engineering, sales, and support teams to resolve complex issues and provide feedback for product improvement.
* You will maintain a high level of customer satisfaction through professional communication, timely service delivery, effective problem‐solving, adherence to safety policies, logistics for spare parts, and participate in on‐call rotations and travel extensively as needed.
* You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
* Living Hitachi Energy's core values of safety and integrity, taking responsibility for your own actions while caring for colleagues and the business.
Your background
* Advanced diploma in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.
* More than 5 years of experience in HV sectors of the Electrical industry; knowledge of testing methodologies is mandatory.
* Proven expertise in diagnosing and repairing electromechanical systems, control systems, and software applications; excellent problem‐solving, analytical, and critical thinking skills; experience with Hitachi MACH Control & Protection System is desirable.
* Ability to work independently in challenging environments and manage multiple priorities effectively.
* Valid driver's license and clean driving record are required.
* Ability to travel frequently (up to 75%) and work flexible hours, including evenings and weekends.
* Exceptional communication and interpersonal skills, with the ability to interact professionally with diverse customers and colleagues.
More about us
* Flexible working practices to optimize personal and business performance and develop skills.
* International working environment and empowering culture.
* On‐job training to grow and enhance your skills.
Qualified individuals with a disability may request a reasonable accommodation.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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