OverviewAutomotive Parts Interpreter - NAPA Rockingham - Full Time.
Provide accurate technical parts support to trade, industrial and mining customers, leveraging automotive/mechanical knowledge.
Assist customers with product information and advice, problem solve, provide solutions, and use sales techniques.
Build strong customer relationships and deliver exceptional service.ResponsibilitiesInterpret partsProcess customer ordersEfficiently dispatch products and partsPromote specialsArrange buy-insProcess customer creditsFirst point of contact for customers (in person and over the phone)Contribute to a culture of safety by putting safety first, ensuring that we all make it safe and make it homeNote: this role will require lifting, bending and climbing.What We're Looking ForParts interpreting know-how (technical parts knowledge)Passion for providing exceptional customer experiencesAbility to communicate knowledge clearly and effectivelyInnovative and collaborative approach to workSolution-focused / problem solverSound computer skillsComfortable working in a fast-paced, dynamic environment as part of a high-performing teamBenefitsCompetitive salary + generous incentives for outstanding performanceMonday to Friday schedule with weekends off for work-life balanceCareer development through tailored opportunities linked to your personal development planCompany-funded professional uniformTeam member discounts across GPC Asia Pacific brands (NAPA, Repco, AMX)Inclusive workplace that values diverse backgrounds, cultures, abilities and experiencesSupport for working parents, including parental leave top-up allowancePaid volunteer leave to support charities/community organisationsAbout The RoleOur Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their automotive/mechanical knowledge.
They assist customers with product information and advice, solve problems, provide solutions, and apply sales techniques.
Our customers benefit from solid relationships and exceptional service.CompanyGPC Asia Pacific and its brands include NAPA, Repco, McLeod Accessories and Motion Industries.
We are committed to diversity and inclusion and recruit based on ability and conduct.
Movement is in our DNA.Seniority level: Entry levelEmployment type: Full-time
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