IT Support Professional
We are seeking a highly skilled IT Support Professional to join our team. This is an exciting opportunity for a motivated individual who is passionate about providing technical assistance and support.
* Provide first-level technical support to staff and students
* Maintain and troubleshoot computer systems, networks, and other technological equipment
* Assist with implementing new technologies and systems ensuring efficient operation of the technology infrastructure.
About this Role
This role involves working closely with various stakeholders including staff, students, teachers, parents etc. The ideal candidate will possess excellent communication skills with the ability to explain complex technical information in a clear concise manner. Strong problem-solving skills as well as being proactive in identifying potential issues are essential for success in this position.
Key Responsibilities:
Maintain accurate records of all IT related activities performed.
Participate actively in meetings relating to IT initiatives or projects.
Demonstrate knowledge of industry best practices when it comes to troubleshooting hardware software issues .