Sales Support Staff - Onsite Residential Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large domestic home developers and builders. The Onsite team like the broader Reece team, are committed, down to earth and driven people striving for greatness every day. Reece Onsite have a fantastic new opportunity for an experienced Customer Service person to assist our rapidly growing, fast paced business. In this role, you would be part of a tight knit, successful team focused on delivering the highest level of customer service and satisfaction in a fast-paced environment. Duties for the role include but are not limited to: Answering a high level of telephone enquiries from our home builder customer base Timely processing of customers’ requests for delivery / release of orders Deliver prompt responses to customer enquiries on stock availability and technical information. Inputting Sales Orders / Data Entry Liaise with suppliers for pricing and product availability. Coordinating deliveries and liaising with our warehouse team. Our Ideal Candidate Have extensive customer service experience in a fast-paced environment. High level of Computer Literacy and fast processing speed. Ability to work a manage a fast paced / high pressure environment. Embracing the Reece values, policies, and procedures Being a supportive team member What happens next! After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at careers@reece.com.au, and our team will be in touch. Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.