Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview
See yourself in our team:
In the role of an Administration Assistant you will be responsible for providing proactive administrative support for internal stakeholders to ensure performance targets are met, through the delivery of high-quality administrative functions.
How you'll make an impact
On a day to day basis you will:
1. Provide high quality customer service to all stakeholders;
2. Accurate Data Entry;
3. Team calendar management;
4. Booking appointments and referrals with service providers;
5. Utilise templates to draft and issue letters to external stakeholders;
6. Request and follow up information from external stakeholders as required;
7. Monitor and Action emails as required;
8. Maintain up-to-date filing systems through the delivery of accurate and regular data entry;
9. Upload all relevant data and information into Gallagher Bassett and Return to Work SA systems in a timely manner;
10. In line with RTWSA CARE Principles, ensure a tailored customer centric service with empathy, respect and a focus on continued improvement; and;
11. Other duties as prescribed by
About you
We are interested in hearing from people who have:
12. Recent work experience within a customer service-based role
13. Strong administration experience
14. Excellent communication and interpersonal skills as well as a team player attitude
15. Exceptional time management and organisation skills
16. Experience working within a dynamic fast paced environment
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
17. 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
18. Novated Leasing opportunities
19. Two paid volunteer days annually
20. Health Insurance Discounts with our Group Insurance Plan
21. Employee Stock Purchase Program
22. Paid parental leave
Other benefits include:
23. Flexible and hybrid work arrangements
24. Mental Health and Wellbeing Support for yourself and immediate family members
25. Employee Recognition Awards and Service Milestone Recognitions
26. Peer Support Program
27. Annual flu vaccinations
28. Access to Reward Gateway – discount offers at over 350 retailers
29. And more...
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.