Brief Description
Provide high-level executive support to the Chief Product Officer, managing priorities, communications and operations in a fast-paced environment.
About The Role
This role provides executive-level administrative support to the Chief Product Officer in delivering business requirements, whilst ensuring an efficient and responsive operating rhythm. This is a full-time, fixed-term 12-month (parental leave cover).
Position Accountabilities
* Provide executive administrative and office management support to the Chief Product Officer, creating an open, accessible environment with efficient, proactive issue resolution;
* Proactively establish and manage a smooth and efficient operating rhythm for the Chief Product Officer, including meetings, diary management and occasional local and international travel itineraries;
* Prepare correspondence, emails, memoranda, presentations, analysis, reports and papers on behalf of the Chief Product Officer at times managing complex, confidential and sensitive information;
* Manage telephone calls, field inquiries, emails, letters and requests and use judgment to escalate urgent matters for the Chief Product Officer's attention;
* Review all approvals prepared for the Chief Product Officer, Australia's signature and proactively ensure relevant business information is in place prior to review by the Chief Product Officer;
* Assist the Chief Product Officer, prioritising work activities using judgment to filter urgent and important activities, including time for strategic thinking, reading and managing daily operations;
* Ensure information is in place for all Chief Product Officer meetings including a clear meeting purpose, agenda, pre-reads, reporting, action follow up and papers. Proactively advise stakeholders of changes to plans and/or delays;
* Perform reasonable and relevant activities as requested to meet role accountabilities and/or operational requirements;
* Ensure the Chief Product Officer is fully briefed and prepared on all issues that are or need to be brought to their attention, including customer, risk, legal, financial and reputational issues. Use business knowledge and judgment to proactively manage complex, confidential and sensitive issues;
* Ensure that all actions aligned to, or commitments made by the Chief Product Officer are addressed in a timely way;
* Present a positive and professional image to all employees, visitors and customers;
* Plan, organise and run events while managing all project delivery elements within time limits, as required;
* Assist the Chief Product Officer and Product leadership in employee engagement activities and promote a positive team culture;
* Monitor and coordinate annual leave, location, absence and expense disciplines for the Product team;
* Proactively track and archive key business information, including contracts and business documents, to ensure information can be easily referenced in the future and meet audit requirements; and
* Manage and monitor expense claims, credit card reconciliations and information on behalf of the Chief Product Officer and in accordance with company policy.
What Experience You'll Bring
Qualifications and Experience
* Minimum 3-5 years Executive Assistant experience at a senior level;
* Demonstrated ability to proactively establish priorities, anticipate needs and use sound judgment to manage complex, confidential and sensitive activities;
* Resourceful and logical thinker with excellent attention to detail;
* Analytical and presentation skills;
* Proven organisational and time management skills;
* Enthusiastic self-starter with excellent ability to multitask, prioritise and work under pressure;
* Strong interpersonal and influencing skills with the ability to build and maintain relationships across all levels of the organisation;
* Strong written and verbal communication skills;
* Advanced skill level in Microsoft applications (Word, Excel, PowerPoint and Outlook) and office management software (travel, expenses, etc.); and
* Ability to work autonomously and as part of the broader Executive Assistant team.
Our Perks
Location:
Toowong
Close to a variety of public transport and easy parking options, the Toowong office has excellent end-of-trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.
Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The Benefits Of Working At A&G
* Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
* Access to A&G's employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:
* Personalised rewards and peer-to-peer recognition
* Exclusive discounts and savings across more than 600 top retailers
* A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way
* Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
* Grow with us - we've got learning and professional development opportunities to suit everyone.
* Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
* Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
* Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
* Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About Us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
* A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
Requirements
Summary