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Service technician

Kalgoorlie
NOV
Posted: 7 May
Offer description

Job Description

PRIMARY DUTIES & RESPONSIBILITIES

PEOPLE
* Develop excellent working relationships based upon mutual respect with all colleagues.
* Positive feedback is received from all colleagues.
* Participation in team meetings is positive, appropriate and respectful.
* Participation in informal and formal performance reviews is willing and constructive.
* Assistance and support in areas of knowledge and expertise is provided willingly to colleagues.
* Information requested by colleagues; and/or general support is delivered within the timeframe agreed upon.
* All meetings are attended as per compliance.

CUSTOMER
* Develop excellent working relationships based upon mutual respect with all customers, suppliers, and other external stakeholders.
* Strong communication links are maintained, both internally and externally with clients.
* Coordinated delivery items arrive at the relevant site/store on schedule.
* Effective relationships are developed at multiple levels with suppliers, customers, relevant regulatory authorities and external stakeholders.
* Afterhours enquiries/on call duties are responded to courteously and promptly, and issues resolved or forwarded to a relevant person appropriately.
* No negative feedback is received from customers, suppliers, relevant regulatory authorities and external stakeholders.

OPERATIONS
* Maintain systems and procedures, identifying improvements where possible.
* Relevant company and branch depot systems are understood and followed effectively.
* Participation in the development of and training in new policies & procedures is positive & supportive.
* Situations that breach policies and procedures are identified and reported to relevant management.
* Areas for improvement in relevant and branch systems are identified and raised with management as appropriate.
* Generators are repaired and serviced on premises and client sites to meet standards.
* Generators are inspected & tested in accordance with standards.
* Modifications of generators are completed to meet standards.
* Issues and problems with generators are identified, diagnosed and resolved.
* All applicable documentation is completed and maintained in a timely manner.
* Workshop housekeeping standards are maintained to meet and OH&S requirements.
* Client site procedures are understood and adhered to.
* Assistance identifying and ensuring parts are sourced and ordered as per procedures.
* Required OHS checks are completed to compliance.
* Company values are embraced and adopted.

FINANCIAL
* Provide timely and accurate information and manage costs effectively.
* Purchase orders received are signed off by manager & comply with PO policy.
* Supply usage and wastage is minimized.
* Stock is checked off against delivery dockets.
* Orders are placed through existing suppliers with accounts, where possible.
* Being familiar with the location of First Aid treatment centers, fire protection facilities and evacuation procedures.
* Apply Personal Isolations, and Out of Service Tags to defective or hazardous equipment. in accordance with site/client rules.
* Inspecting the workplace and equipment prior to use and reporting any defects or hazards they are unable to correct themselves.
* Using correct Personal Protective Equipment properly.
* Apply Personal Isolations, and Out of Service Tags to defective or hazardous equipment. in accordance with site/client rules.
* Inspecting the workplace and equipment prior to use and reporting any defects or hazards they are unable to correct themselves.
* Using correct Personal Protective Equipment properly.

Job Experience Requirements
* Hold a valid Energy Safety WA Electricians License
* 3 years' experience in mechanical electrical trade.
* Electrical License Nominee Holder preferable but not essential
* Familiarity and understanding of AS/NZS3000 technical manuals and reports
* Experience with generator fleet from 20kVA to 1250kVA and advantage
* Ability to gain a mine medical and site entry induction requirements as required
* Provide a National Police Clearance as required

Excellent Communication Skills In The Following Areas
* Written.
* Verbal.
* Presentation.
* Ability to work in a dynamic and changeable environment effectively, with minimum supervision.
* Ability to work effectively in cross functional team environment.
* Demonstrated commitment to quality and ability to prioritize work and meet deadlines and teamwork.
* Proven commitment to professionalism, integrity, and respect.
* Demonstrate commitment to company values.
* Demonstrated initiative and self-motivation.
* Valid driver's license.
* Valid forklift license is preferred.
* Current senior First Aid Certificate is preferred.
* Able to travel remote areas or other branches when necessary and for required periods.
* Be Available for on call/afterhours duties.
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