Join to apply for theReceptionist - Bunburyrole atDiscovery Parks.
About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards.
Employing more than **** people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks – Bunbury
This park offers guests a full range of accommodation including deluxe ocean view rooms, fully equipped family cabins, ensuite suites and powered sites.
With a full range of fabulous facilities, this vibrant park is a popular choice year round.
The Role
We are seeking a Front Office Receptionist to be the welcoming face of our park.
Duties
Providing a high standard of customer service
Processing guest check-ins and check-outs
Accurately using the park booking system to make reservations and manage accounts
Co-ordinating with the Housekeeping team to track readiness of accommodation
Supplying guests with information regarding property and local areas of interest
Completing day-to-day office administration
Maintaining excellent relationships with the park teams, residents and guests
Qualifications
Previous front office experience within the hospitality industry
Passionate about delivering exceptional guest experience
Proficient computer skills, including knowledge of RMS or comparable reservation booking system
Excellent communication and interpersonal skills
Ability to handle cash transactions accurately
Strong organisational skills and attention to detail
Enthusiastic and positive attitude
Flexibility to work weekends, public holidays and evenings as needed
Current driver's licence essential
Benefits to You
Discounted accommodation at over 300 G'day Group holiday parks nationally
Discounts with G'day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities
How To Apply
Are you an enthusiastic and customer-orientated individual looking for a dynamic role in the hospitality industry?
APPLY NOW
Before receiving a job offer, candidates must consent to a Federal Police Clearance.
This role may involve extensive manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilising machinery.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making.
Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
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