About the role
Eclipse Health Specialists is seeking a dedicated Medical Receptionist to join our expert team in West Albury, NSW- on a full time basis. This role is responsible for providing exceptional patient service and administrative support to our boutique surgical and aesthetic practice. As the first point of contact for our patients, you will play a vital role in ensuring the smooth running of our clinic.
Candidates must be Australian citizens only to be eligible for this position.
What you'll be doing
* Greeting and welcoming patients in a friendly and professional manner
* Scheduling appointments and managing the clinic's calendar
* Handling patient inquiries and providing information about our services
* Maintaining accurate patient records and updating medical histories
* Assisting with the preparation of patient files and medical reports
* Providing general administrative support to the clinic's healthcare professionals
* Ensuring the reception area is well-organised and presentable at all times
What we're looking for: The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to provide exceptional front-desk service in a fast-paced medical environment.
* Previous experience as a medical receptionist or in a similar administrative role (preferred)
* Minimum 1 year of relevant medical receptionist or administrative experience required
* Knowledge of medical terminology and healthcare procedures (an advantage)
* Proficient in using medical software and Microsoft Office Suite
* Excellent verbal and written communication skills
* Strong interpersonal and customer service skills
* Ability to multitask, prioritize, and manage time effectively
* High level of professionalism, discretion, and confidentiality
* Attention to detail and accuracy in data entry and appointment scheduling
* Ability to remain calm and courteous under pressure
Responsibilities include (but are not limited to):
* Greeting patients and visitors in a warm and professional manner
* Scheduling appointments and managing calendars
* Answering phones and responding to enquiries
* Managing patient records and data entry
* Processing billing, payments, and Medicare/insurance claims
* Liaising with medical staff and supporting clinical team as needed
What we offer
At Eclipse Health Specialists, we are committed to providing a supportive and nurturing work environment for our employees. As a valued member of our team, you will enjoy:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Flexible work arrangements to maintain a healthy work-life balance
- A collaborative and team-oriented workplace culture
- Opportunities for career progression within the organisation
About us
Eclipse Health Specialists is a leading provider of comprehensive plastic surgery, orthopaedic and aesthetic care in the Albury region. With a team of experienced and dedicated healthcare professionals, we are committed to delivering exceptional patient outcomes and providing a compassionate and caring environment for our patients.
If you are passionate about making a difference in the lives of our patients, we encourage you to apply for this exciting opportunity. Apply now to join our team and begin your journey with Eclipse Health Specialists.