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Guest experience ambassador

Melbourne
beBeeCustomerService
Posted: 11 July
Offer description

Job Opportunity: Guest Service Agent We are seeking a highly motivated and customer-focused Guest Service Agent to join our team. This is an exciting opportunity to work in a dynamic environment and make a real difference in the lives of our guests. Job Description The Guest Service Agent will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable. The role involves managing check-in/check-out procedures efficiently, assisting with guest inquiries and delivering personalized recommendations, handling reservations and room allocations when required, processing payments using POS and property management systems, and ensuring the front desk area remains welcoming, organized, and secure. Key Responsibilities:

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