Job Title: Orthopedic Office Coordinator
This is a full-time position working Monday to Friday, 38 hours per week in a dynamic and fast-paced clinic environment.
Key Responsibilities:
* Welcoming patients and coordinating appointments, cancellations, updates, and rescheduling as needed.
* Handling incoming phone calls and emails promptly, and managing outgoing communication with patients and medical professionals.
* Processing billing and issuing receipts for patients' consultations.
* Providing administrative support to doctors and the team, including preparation of patient charts.
Requirements:
* A thorough understanding of healthcare administration.
* Exceptional communication and interpersonal skills, with a patient-focused and professional demeanor.
* Strong organizational and time management skills in a high-pressure environment.
* Proficiency in using medical practice software.