* Location: Parramatta, NSW | Hybrid
* Contract: 6 months (possibility of extension) | 40 hrs/week
* Pay: $330 -$430 per day + super
About the Role:
Our client is seeking 2 detail-oriented HR Operations Officers to ensure the accuracy and integrity of employee data. You will be the first point of contact for processing organisational and people transactions in Dayforce, managing service requests, and delivering a seamless internal customer experience while working closely with HR and service delivery teams.
About You:
We are looking for an organised and detail-oriented HR professional who:
* Has 3+ years' experience in HR administration or HR operations
* Is skilled in HR systems (HRIS) and service/ticketing tools
* Has experience with Dayforce and/or ServiceNow
* Has worked in HR shared services or operational HR roles
* Maintains a strong focus on data accuracy, compliance, and process discipline
* Can manage multiple tasks, meet SLAs, and prioritise effectively
* Communicates clearly and provides excellent internal customer service
* Thrives in a collaborative team environment and adapts to change
Key Responsibilities:
* Process employee and organisational data changes using service management tools
* Maintain HR data accuracy in Dayforce (HRIS) and support audits
* Validate requests against HR policies, employment agreements, and legislation
* Escalate non-standard or complex requests to Tier 2 support
* Serve as a Dayforce superuser, supporting testing and process improvements
* Collaborate with People & Culture teams to deliver a seamless service experience
To Apply:
In order to be considered applicants are required to hold Full Working Rights in Australia and be willing to undergo a Police Check if successful.
If this sounds like the role for you, please submit an updated copy of your resume by hitting APPLY NOW or call Ankita at (02) 9200 3683 for more information.
Please Note: Applications closing soon. Only shortlisted applicants will be contacted.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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