Job Description
- Challenge yourself to lead the strategic and industrial strategy related to Cabin Crew
- Achieve a seamless introduction of the E190 aircraft and deliver exceptional operational performance
- 2-year fixed term contract with Network Aviation based at Perth Airport
As the Manager Cabin Operations, you will be responsible for leading the strategic and operational delivery of fleet transition, including the introduction of the E190 aircraft into the Qantas Group. You’ll oversee Cabin Crew resourcing, recruitment, and support services to ensure readiness for new port implementations and enhanced customer experience. This role plays a key part in shaping and executing the industrial strategy, managing day-to-day industrial matters, and driving operational performance across safety, WHS, cost efficiency, and On-Time Performance. You’ll build strong partnerships across Workforce Planning, Safety, Flight Operations, and other key teams to ensure seamless execution of operational projects and fleet conversion.
You’ll have:
- Strong understanding of the Cabin Crew role and its operational impact
- Proven experience in airline operations, ideally within planning and/or operational leadership roles
- Strong analytical skills with the ability to interpret complex issues and drive data-informed decisions
- Exceptional relationship management and influencing skills, with the ability to explain strategic decisions clearly
- Demonstrated ability to perform under pressure and meet deadlines in a dynamic, fast-paced environment
- Solid understanding of industrial relations practices and experience navigating industrial landscapes
- A track record of achieving operational KPIs, including safety, efficiency, and performance metrics
- Excellent written and verbal communication skills, with the ability to engage all levels of the business effectively
Why the Qantas Group?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing perks that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.
Applications close Sunday, 21 September 2025
📌 Manager Cabin Operations
🏢 Qantas Airways
📍 Perth