Job Opportunity:
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We are seeking a skilled professional to join our growing team as a Relationship Advisor.
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In this role, you will be responsible for building and maintaining strong relationships with customers, providing exceptional customer service, and working collaboratively with the team to achieve sales targets.
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About the Role:
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* Advocate for the organization's core values and deliver an exceptional customer experience.
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* Proactively connect customer needs to the organization's offerings through excellent listening skills.
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* Complete the organization's Lending Accreditation program to assist members with their personal and home lending needs.
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* Manage general enquiries and provide sound advice and information to customers.
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* Contribute to a high-achieving team environment with your commitment to success and strong work ethic.
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* Manage customer bank accounts, including opening, closing, and overseeing transactions.
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* Collaborate with specialists in the business to deliver the best solution for the customer.
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Key Requirements:
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To succeed in this role, you will need to possess:
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* A caring and customer-focused approach.
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* Excellent problem-solving and analytical skills.
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* Strong communication and interpersonal skills.
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* The ability to work in a dynamic customer service environment.
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* Banking or financial services experience is desirable but not essential.
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Benefits:
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As a valued member of our team, you can expect:
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* An additional 6 days of paid leave per year.
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* Additional 3 paid work-life balance days to boost your annual leave.
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* Paid community volunteer days to support various community charities across Australia.
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* Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more.
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* A flexible and diverse working environment.
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* Career development opportunities, training, and coaching.
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Contact Information:
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If you are passionate about people and want to make a difference, we encourage you to apply for this exciting opportunity.
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Please note that due to the holiday season and business closures, we will not be providing updates on applications until January 6th. If you have any questions in the meantime, please reach out to us at recruitment@beyondbank.com.au.
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