Company Description
**Working for atWork Australia**
atWork Australia proudly delivers DES, Workforce Australia and ParentsNext services across Australia, placing thousands of Australians into meaningful, sustainable employment while at the same time helping employers with their recruitment needs.
**Job Description**:
As a Workforce Australia Activation Support Officer your key responsibilities will include but not limited to:
- Collating, reviewing and analysing spreadsheets and documentary evidence.
- Excellent communication skills, with all stakeholders, including Organisational Excellence, Claims team, Operations etc..
- Quality Assurance of Progress Payments.
- Effectiveness and Efficiency - Time management.
- Ensure team Key Performance Indicators (KPIs) and contractual obligations Consistently met and exceeded.
**Qualifications**:
**To be successful in our team you will**
- High level of computer literacy
- Dedication to supporting people through difficult periods
- Ability to work autonomously as part of a small, dedicated team
- Personal resilience matched with a professional, mature and confident approach to overcoming challenges
- An understanding of the Employment Services environment
- Proven experience working with targets and KPIs;
- Advanced skills in the use of the Microsoft Office computing package;
- Previous employment services experience will be highly regarded, (although not essential);
- Outstanding Organisational skills
- Current police clearance no greater than 6 months old (or ability to obtain)
Additional Information
**What we will give you**
atWork Australia not only provides a rewarding and challenging career, we also offer:
- Ongoing career development and national opportunities, access to the MedHealth Academy including your own professional development plan inclusive of individual training and mentoring.
- Opportunity to complete a Certificate IV in Leadership and Management *conditions apply.
- Job stability, guaranteed full time hours.
- Achievable quarterly incentive scheme.
- Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.
**You are welcome here.**
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.