About Maranoa Regional Council
Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.
Purpose
To be a welcoming and knowledgeable first point of contact for the community, fostering access to learning, culture, and essential services.
This role plays a central part in delivering library programs and resources that inspire curiosity and support lifelong learning. It also ensures the community can confidently access government services through QGAP and Centrelink, and helps share the stories, attractions, and heritage of the region through cultural and tourism support.
Key Responsibilities
Library ServicesQGAP & Centrelink ServicesGallery, Museum, Aquarium & Tourism Support
For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications.
Mandatory
Required Skills and Experience:
Demonstrated commitment to providing high-quality customer service across diverse community needs.Strong interpersonal and communication skills, with the ability to engage effectively with people of all ages, backgrounds, and abilities.Proven ability to work independently in a small-team or sole-charge environment, managing multiple service areas.Competence in using computers, the internet, and common software applications, with the ability to quickly learn specialised systems.Attention to detail and accuracy in handling records, cash, and confidential information.
Desirable
Experience working in a public library environment, including knowledge of library management systems, circulation processes, and reader advisory skills.Knowledge of QGAP and Centrelink processes, or experience delivering government agency or customer-facing services requiring strict confidentiality and compliance.Experience in a tourism, visitor information, or retail environment, including point-of-sale and basic stock management.Understanding of basic gallery or museum operations, including customer interaction and maintaining presentation standards.
Details And Benefits
Position based in Surat, QldPermanent, Full-TimeMaranoa Regional Council Certified Agreement 2023 - Stream A - Level 3Maranoa Locality Allowance - $72.00per fortnight
Why it is worth working at Maranoa Regional Council?
Work a 9-day fortnight with a Rostered Day Off (RDO)Access Long service leave after seven (7) yearsFive weeks of annual leave annuallyTen weeks (full pay) paid parental leave, 20 weeks (half pay) paid parental leaveThree weeks sick leave annuallySalary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)Employee Assistance Program - free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
Discover The Maranoa Region
Explore Roma Qld Where Country Meets the Outback (romarevealed.com.au)
How To Apply
Covering letter stating why you are interested in the position.Current resume (CV).Address the questions presented in the application form if applicable.
Additional Information
MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.
The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.
For More Information
Website: www.maranoa.qld.gov.au
Telephone: 1300 007 662
Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace