Description Be Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Bringing you a brand new opportunity in our Global Support Centre in our Factorie Retail Operations team Benefits · Competitive salary flexible working hours · Access to our world class Support Centre, with an in-house café and state-of-the-art wellness centre featuring fitness classes and holistic health experts · Onsite Childcare Centre with indoor and outdoor play areas, subsidised cost, and your kids are right next door! · Wellness support 24/7 – mental health, relationships, family more · Discounts for you and your family – medical, travel, financial more · R eturnity - Paid program for new parents heading back to work · 50% off Cotton On Group brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Factorie, Typo and Supre The Role - 12 month Parental Leave Cover Role - expiring end of August 2026 Our Retail Operations Specialist role supports the project delivery of in-Brand and Group initiatives that improve efficiencies and experiences for our customer. · Provide day-to-day operational, administrative and technical support to your peers and stakeholders · Collaborate with Retail and internal partners across the Group to deliver on project objectives, to remove friction and identify in-country operational efficiencies · Deliver and embed new operational processes and practices to improve productivity and utilize systems for their intended purpose · Plan and prioritise initiatives, activities and events to deliver an effective Retail operations calendar with our customer and team in mind · Review and identify opportunities and look for inconsistencies against Group Frameworks across our store fleet to improve productivity and create benchmarks for store formats It’s more than a job. It’s about making a positive difference in everything we do. Who are we? A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today. Being You can take you places at the Cotton On Group. Join us and let’s do good things together.