Overview
Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?
Our Patient Services Team have several vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.
Responsibilities
- Perform a broad range of administration duties including:
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry
About Hunter Valley Private Hospital
Hunter Valley Private Hospital is located on the fringe of Newcastle, close to beaches and the Hunter Valley and is close to the Pacific Motorway, vineyards and university. The hospital is an 83 bed facility which offers a variety of surgical, medical and rehabilitation services.
Employment at Hunter Valley Private allows you to embrace a quality lifestyle. As the longest established private hospital in the region, HVPH enjoys seeing exceptionally high patient satisfaction scores and prides itself on being a referrer of choice due to the exceptional care patients receive.
Enjoy an easy journey to work with free parking in a relatively quiet location.
We provide flexibility in rostering and strive to help staff maintain a positive work life balance. Workplace safety is extremely important at HVPH, with all staff engaged in safety and wellbeing programs across the site, including Fitness Passport.
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Discounted health insurance (non-casuals only)
- Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient’s lives.
Selection Criteria
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
- Solid attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- Flexible to work a variety of shifts – early/late shifts & weekend work
- WebPas Hospital system experience (Desired)
For further enquiries
Michelle Curry - Front Office Manager,
To Apply
Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.
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📌 Administration Officer
🏢 Healthscope
📍 Newcastle