Be a Part of Our Dynamic Team
We are Accent Group Limited, a leading retail brand with a strong digital presence. We believe in the diversity of our people and strive to create an inclusive workplace that promotes and values diversity and inclusion.
About the Role
We are seeking an E-Commerce Coordinator to join our team. In this role, you will play a key part in managing and maintaining our Australia & New Zealand eCommerce websites, ensuring a seamless and engaging customer experience.
Your Responsibilities Will Include:
* Product Management: End-to-end management of product uploads, content updates, and digital merchandising.
* Brand Collaboration: Work with brands to source and optimise product content for accurate and compelling listings.
* Category Maintenance: Maintain website categories, ensuring accuracy and alignment with brand strategy.
* SEO Optimisation: Work with SEO teams to optimise content and improve search visibility.
* Marketplace Growth: Work with internal brands to grow our online marketplace range.
* Promotional Content: Regularly update homepage banners and promotional content.
* Email Marketing: Assist in email marketing, SEO blog content, and CRM-driven initiatives.
* A/B Testing: Conduct A/B testing on product pages to optimise layout, copy, and imagery for improved engagement and conversion rates.
* Customer Service: Work closely with customer service to address operational and product-related queries.
* Sales Analysis: Assist with weekly sales reports and trade performance analysis.
* eCommerce Support: Support the eCommerce Manager with pricing, promotions, and product performance insights.
What We're Looking For:
* E-commerce Experience: A digital-savvy individual with eCommerce or online retail experience.
* Attention to Detail: Strong attention to detail and organisational skills.
* Digital Skills: Knowledge of Excel (VLOOKUP, Pivot Tables), Google Analytics, and SEO best practices.
* Merchandising Experience: Experience with product merchandising, digital content, and email marketing.
* Passion for Retail: A proactive and positive attitude, with a passion for retail and footwear trends.
Requirements:
1. E-commerce Background: Experience in eCommerce.
2. Tertiary Qualification: A tertiary qualification in Marketing or a business-related degree/diploma (preferred).
3. e-store Operations: Experience in e-store operations (Magento experience is highly valued).
4. Footwear Knowledge: Strong knowledge of sneakers and footwear.
5. Organisational Skills: Exceptional organisational skills with the ability to prioritise effectively and meet deadlines.
6. Self-driven Attitude: A self-driven, hands-on attitude with the initiative to support the wider team.
7. Alignment with Values: Alignment with Accent Group's core values and a