This role is about outcomes — call quality, conversion, and team performance — not theory.
We’re looking for a Sales Manager who understands telemarketing, tonality, pace, and pressure, and knows how to turn a proven system into consistent results.
If you’ve managed a phone-based team before — or you’re a high-performing sales professional ready to step into leadership — this role is built for you.
The Role (No Surprises)
You’ll lead, coach, and drive performance within our in-office phone sales team.
This is a front-line role. You’ll be listening to calls, coaching tonality, lifting close rates, and setting daily standards.
What you’ll be responsible for:
* Managing and motivating a phone-based sales team
* Coaching call structure, tonality, pace, and objection handling
* Running call reviews and live coaching sessions
* Driving daily, weekly, and monthly targets
* Maintaining standards across CRM, process, and follow-up
* Leading from the front — not from the sidelines
What Makes This Role Different
* Warm, qualified leads
* Proven scripts, systems, and sales process
* Clear KPIs and performance metrics
* Real authority to coach, improve, and lead
* Strong support from senior leadership
This is optimisation and execution, not rebuilding from scratch.
Who This Is For
This role suits someone who:
* Has led or coached telesales / call-centre teams
* Knows how to lift performance through coaching, not motivation speeches
* Is comfortable being accountable for results
* Understands that tone, energy, and structure win deals
* Wants authority and responsibility — not excuses
High-performing closers ready to step into leadership are welcome.
What We Provide
* Warm, qualified leads
* Proven scripts, systems, and KPIs
* Clear targets and visibility on performance
* Support from senior leadership
* An in-office team that moves fast
The Details
* Full-time
* Office-based only (no remote)
* Immediate start available
How to Apply (Important)
Apply with your CV and a short cover letter.
In your cover letter, tell us:
Which sales professional you follow or are inspired by — and why.
If you don’t actively study sales, coaching, or communication — this role will not suit you.