Overview
An exciting executive leadership opportunity exists at a leading commercial furniture manufacturing and supply company for an Operations Director.
Zenith is seeking an experienced, commercially minded operations leader to oversee end-to-end operational performance across our manufacturing network. This is a pivotal, hands-on leadership role that blends strategic direction with practical execution in a complex, design-led, mass customised environment.
Reporting directly to the Managing Director, you will play a critical role in enabling the business to win and deliver work successfully. You will work closely with Sales, Design, Project Delivery and Supply Chain teams to ensure operational capability, confidence and excellence across all stages of the customer journey.
This full-time position is based at Zenith’s Sandringham manufacturing facility and offers the opportunity to influence strategy, drive continuous improvement, and lead high-performing teams across multiple sites. The remuneration package includes a competitive executive salary commensurate with experience.
About Us
Zenith is one of the Asia Pacific region’s leading furniture solutions companies, designing and manufacturing high-quality commercial furniture and interiors for workplace environments. With over 60 years of experience, our success is built on strong partnerships with architects, interior designers and builders, supported by deep in-house manufacturing capability across Australia, New Zealand and China.
We pride ourselves on operational excellence, strong customer outcomes, and a culture of continuous improvement. At Zenith, we value our people and believe in creating an environment where leaders and teams feel empowered, accountable and supported to do their best work.
Key Accountabilities / Duties
Reporting to the Managing Director, the Operations Director will lead operational strategy and execution across Zenith’s manufacturing facilities in Melbourne, Sydney, Auckland and Shanghai. You will be responsible for building capability, improving systems and processes, and ensuring consistent delivery of service, quality, cost and safety outcomes.
Key responsibilities include:
* Lead a mass customised and custom manufacturing operation delivering complex, designer-specified commercial projects.
* Oversee production engineering for new and existing product programs, ensuring design intent is maintained while improving manufacturability, quality and scalability.
* Provide leadership, development and direction to the Technical Support and Internal Estimating teams.
* Partner closely with Sales teams to support the winning of work, providing operational input that strengthens solution confidence, lead times, risk assessment, costing and delivery planning.
* Drive best practice systems, standardisation and continuous improvement initiatives across all manufacturing sites.
* Champion workplace health & safety, environmental responsibility, quality assurance and risk management across the business.
* Lead the effective management of product issues, including investigation, resolution and any required product modifications or withdrawals.
* Oversee operational performance across service, delivery, cost and quality metrics.
* Build a culture of accountability, collaboration, high standards and continuous improvement across all operational teams.
* Manage global, local and just-in-time supply chains to support project delivery and manufacturing efficiency.
Skills & Experience Required
* Senior leadership experience in manufacturing operations within custom or mass customised, project-based environments.
* Strong commercial acumen with demonstrated experience supporting sales teams to win work through practical, solution-focused operational input.
* Proven people leadership capability, with a track record of building high-performing teams and developing future leaders.
* Excellent communication and stakeholder management skills, with the ability to work confidently across technical and non-technical teams.
* Experience leading operations across multiple facilities and geographies.
* A continuous improvement mindset, with the ability to embed systems, standards and best practice.
* Experience managing complex supply chains, including global and just-in-time models.
* Strong understanding of quality, environmental, health & safety and risk management frameworks.
If you feel you have the experience and skills required for this exciting opportunity, please submit your CV along with a cover letter outlining your suitability for the position.
Unlock job insights
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an Operations Director?
* How many years of people management experience do you have?
* How many years' experience do you have in supply chain management (SCM)?
What can I earn as an Operations Director
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