Switchboard Operator (Casual)
Be the first point of contact for Northern Beaches Hospital ensuring a professional and timely response to all calls made to the hospital.
* Employment Type: Casual
* Position Classification: Telephonist Level 2
* Remuneration: $34.37–$35.77 per hour
* Requisition ID: REQ667076
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Northern Beaches Hospital - Bookings & Admissions Department.
What You'll Be Doing
As a hospital switchboard operator you are required to have excellent customer service skills and will be responsible for accurate and efficient response to all calls made to and from the NBH switchboard and emergency calls. The switchboard at Northern Beaches Hospital operates 24 hours a day requiring candidates to work a 24hr rotating roster.
We are seeking proactive individuals to join our extraordinary team on a casual basis, duties include:
* Operating hospital switchboard
* Answering incoming and outgoing calls
* Delivering assistance in a polite, clear, well-spoken and calm manner in all circumstances
* Contacting staff and emergency groups for code calls e.g. cardiac arrest and trauma groups
* Performing routine clerical duties as required by the Manager
* Providing an effective, efficient, timely and courteous service to patients, visitors, the public and staff who interact with the switchboard.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates Will Need To Meet The Following Criteria
* Demonstrated Switchboard experience.
* Demonstrate a flexible work attitude and available to work a variety of shifts.
* Ability to work independently and as part of a team in a fast paced and challenging environment.
For role related queries or questions contact Emma Platon on emma.platon@health.nsw.gov.au.
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy. You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
NSW Health is committed to implementing the Child Safe Standards.
Applications Close: 18 June 2026
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