We are seeking a skilled professional to join our team in Hollywood, WA.
This is a unique opportunity to be part of a cutting-edge facility delivering molecular imaging and targeted cancer therapies.
Key Responsibilities
* Greet and assist patients and visitors with professionalism and empathy.
* Coordinate patient appointments and ensure timely preparation for imaging and treatment.
* Manage reception duties, patient records, and billing processes.
* Liaise with internal teams and external partners including hospitals, referrers, and allied health providers.
* Support consultant practices with scheduling, correspondence, and documentation.
* Contribute to quality improvement initiatives and uphold WHS standards.
About You
You will be a proactive team player with a passion for delivering exceptional customer service in a healthcare setting.
* Strong communication and interpersonal skills.
* A professional and friendly manner in person and over the phone.
* Attention to detail and ability to manage multiple tasks efficiently.
* Proficiency in Microsoft Outlook, Word, and Teams.
* Commitment to patient-centred care.
* Desired: Completion of a Medical Receptionist Course or equivalent experience.
* 3+ years in medical/clinical administration.
* Experience in medical imaging, nuclear medicine, or oncology.
* Knowledge of medical terminology and billing procedures.