Responsibilities
Safely park and retrieve guest vehicles
Managing pick up times for vehicles to ensure they are onsite for early departures
Be the first point of contact and greet guests with a warm welcome every time
Check the daily arrival list for VIPs or guests with special needs.
Ensure collection and delivery of guest luggage, mail messages and equipment in an efficient and timely manner.
Guide guests to their room and assist with their luggage.
Ensure the efficient delivery and collection of group luggage.
Be present at the Concierge / Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
Ensure the lobby / foyer area including entry / exit doors remain clean and presentable at all times.
Conduct regular checks.
Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
Qualifications
An energetic team-focused and can-do attitude
Enthusiasm to connect with guests and to hear their story
Exceptional communication skills both written and verbal
High level of computer literacy
Be reliable, well-groomed and have excellent attention to detail
The ability to work across a 7-day roster - evenings, mornings and weekends
Full Tasmanian Manual Drivers Licence is essential
Additional Information
What is in it for you
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
Family & Friends Discounts - Available on a range of accommodation services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training
Be part of a dynamic hotel environment with a supportive and fun team
Recognition of service anniversaries and Accor Tenure Milestones.
Remote Work: No
Employment Type: Full-time
Key Skills
Abinitio, Administration And Accounting, Android, Bid Management, Inventory Management, Embedded C
Experience: years
Vacancy: 1
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