Client Liaison Officer for Accounting Firm
Starting salary package of $71,000 (inclusive of superannuation)
We are looking for a suitable applicant to work full-time in our Canberra office located in Weston Creek, available to start as soon as possible.
About the role:
The Client Liaison Officer plays a vital role within our firm and for our clients; this position is actively involved across several stages of the client workflow and is important in ensuring the client experience is as smooth as possible.
You will engage directly with clients in the initial phases of their work (information collection and preparation) and in the delivery and follow-up of completed work.
Key responsibilities:
* Direct and ongoing communication with our clients while we are completing their work.
* Coordinate the collection of client information and documents prior to commencement of work.
* Support the accounting team by preparing client's annual and quarterly files before work is commenced.
* Prepare and collate completed work and client documents for signature and lodgement.
* Manage the automated processes/automations that support your role and responsibilities.
* Liaise with the ATO for a variety of client-related matters.
* Manage annual ASIC renewals and other corporate secretarial matters.
About you:
* Strong written and verbal communication skills
* Highly organised with an attention to detail
* Confident using Microsoft Office and other software
* Experience in an administrative, client-facing, or customer service role
* Ability to work collaboratively
* Enjoyment in communicating and building relationships with clients
* Ability to follow established processes and procedures and recognise where improvement can be made.
* Accounting or finance industry experience is preferred but not essential.
About Cox Sherlock Accountants:
We are a friendly, highly professional public accounting practice that is very much like a General Practitioner of the taxation and accounting profession. The range and diversity of what we do with our clients is what makes the day go so fast, and why we have such strong relationships with all of our clients both small and big.
If you think you are a suitable applicant and would like to join our firm, please send your CV and a brief cover letter to ******@coxsherlock.com.au.