About The Role
We are seeking a dedicated Desktop Support professional to join our Information Technology department in Kwinana Beach, WA. This is a permanent, full-time position that offers an exciting opportunity to contribute to the smooth operation of our IT systems.
Responsibilities
* Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
* Installing, configuring, and maintaining desktop systems and peripherals.
* Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
* Managing user accounts, permissions, email, antivirus, and anti‐spam.
* Monitoring and maintaining computer systems and networks.
* Responding in a timely manner to service issues and requests.
* Supporting the roll‐out of new applications.
* Maintaining inventory of all equipment, software, and software licenses.
* Assisting with the development of IT policies and procedures.
* Contributing to the overall effectiveness of the IT department through active collaboration with team members.
About You
* Proven experience in providing desktop support and troubleshooting in a corporate environment.
* Strong knowledge of Windows operating systems and Microsoft Office suite.
* Experience in configuring and supporting hardware such as desktops, laptops, and printers.
* Ability to diagnose and resolve technical issues related to network connectivity.
* Excellent customer service skills with the ability to communicate effectively with non‐technical users.
* Adept at prioritising and managing workload in a fast‐paced environment.
Benefits and Perks
* Competitive salary and financial incentives.
* Benefits and perks.
* Wellness incentives.
* Social events throughout the year.
Equal Opportunity Statement
Coogee Chemicals is an equal opportunity employer committed to workplace diversity. Please note you must have the right to live and work in Australia. As part of the recruitment process candidates may be required to complete comprehensive compliance checks. Applications are welcome directly from candidates only; recruitment agencies need not apply.
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