Organise and produce work/run schedules for technicians which optimises the efficient delivery of services to our customers. Demonstrate a commitment to the continual improvement of processes by providing suggestions for improvements and actively participate in review processes to assist branches to meet their objectives, targets and KPI.
Position Description:
* Ensuring that effective and efficient run schedules are produced for action by technicians.
* Ensuring that changes in booking systems are constantly updated.
* Active participation in the TEAM concept through a process of open communication.
* Managing competing priorities and guiding technicians on priorities when necessary.
* Maintaining a safe and harmonious working environment.
* Compliance with and commitment to the Flick Quality, Environment and OHS Management Systems in your area of responsibility
* Ensuring that work/run schedules are geographically and time efficient and effective in meeting customer needs.
* Minimising customer defections or losses through the provision of the high-quality service scheduling.
* From an operational perspective, actively seek opportunities to enhance Flick processes and suggest ideas for ongoing improvement of the OHS, Quality and Environmental System.
* Monitor any objectives, targets or KPI’s in your area of responsibility.
* Implement changes as instructed.
* 8am-4pm
* $75k + super
Desirable
* Understanding of the Hygiene and/or Pest Control Industry
* Self-Motivation
* Commitment to continual improvement and service delivery
* Demonstrated basic client liaison skills.
* Sound oral, written, communication and IT skills
* Understanding of Hazard Identification
* Commitment to assisting in meeting relevant branch targets and KPI
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.