Patient Support Officer Role Overview
As a key member of the healthcare team, this role is responsible for providing administrative and clerical support to ensure the smooth operation of the Medical Ward. This includes coordinating tasks and resources, maintaining accurate records and files, and communicating effectively with patients, families, and staff.
Key Responsibilities:
* Deliver high-quality administrative and clerical support to facilitate seamless communication and collaboration among healthcare professionals.
* Cultivate efficient workflow by streamlining tasks and resources to enhance overall productivity.
* Maintain precise and up-to-date records and files to ensure compliance and regulatory adherence.
* Foster effective relationships with patients, families, and staff through clear and empathetic communication.
Requirements:
* Relevant experience in a similar capacity or equivalent education and training.
* Exceptional communication and interpersonal skills to build trust and rapport with diverse stakeholders.
* Demonstrated ability to work independently and as part of a cohesive team to achieve shared objectives.
* Proficiency in Microsoft Office applications to leverage technology-driven solutions.